Course description

Finding research on the value of student engagement doesn't take very long. Simply put, a student's level of engagement determines whether they succeed or fail in their education. It is undeniable that students who are more engaged perform better, they are more likely to succeed in their objectives and have fun doing it. In order to increase students' engagement, communication and technology-based empowerment are essential.

Student affairs take student engagement seriously, but they frequently suffer from a lack of IT integration in their plans. Two connections need to occur. Despite their best efforts, the only way they can interact with students is through modern technology. Student affairs cannot operate independently. IT cannot, either. To address the issues facing both the institution and the student, the two must communicate and collaborate. Institutional success is inextricably linked to student success.

It might not have made sense decades ago to link technology with student engagement, but things have drastically changed since then. These students are unable to envision a world without technology. Everywhere they go, they have their mobile phones with them. They can perform tasks, find information, and find what they need instantly and from the palm of their hands. To pay their electric bills, they don't stand in line. To deposit a check, they don't visit a bank. Additionally, a large number of them rarely open emails.

Institutions thus must meet students where they are if they want to engage and communicate with them effectively. and it shouldn't be in the lobby of a manager's office. It must be accessible to students via the same devices and distribution methods they use for other aspects of their lives.

How can then educational institutions guarantee student engagement, graduation, and retention? How can they increase enrolment while ensuring that students have the necessary skills?

They could inquire about student demands and pay attention to them. They could give them access to the most recent technology, which students actually want to use in order to succeed and which they will need to know how to use in the modern world. Students should be able to use a mobile device to complete tasks, track progress, pay fees, check statuses, communicate with staff, and find what they need from the time they submit their applications through graduation and alumnae status. Why? Because this is how things work in their world.


To the professors

Luckily, technology is to be credited for improving communication and teamwork in our institutions. Since we are no longer confined to the four walls of the classroom, we are no longer constrained by physical space for learning.

Professors today have therefore a wide variety of communication tools to select from as a result of the changes in communication methods brought about by technological improvements.

In this manual, we describe a list of the best communication tools for professors.

To make it easier for you, we will divide them into two categories:

·       communication tools for professors working together

communication tools for professors and students.

What will i learn?

  • Knowledge: ● use the tools to communicate with other professors ● recognise tools’ features, pros and cons
  • Technical skills: ● run the software and use of the selected tools
  • Soft Skills: ● use communication tools for peer review, to support colleagues and to foster education


  • Laptop with Internet access/accounts to different sites and social media channels;
  • ICT skills required such as usage of PowerPoint, Internet browsing machines, Video Recording, audiovisual media, etc.

Hara Pylarinou

Adam Gogacz






Skill level


Expiry period




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